Privacy Policy - neotravels.ae
Tour and Travel Agency

Privacy Policy

  1. Home
  2. »
  3. Privacy Policy

Privacy Policy

Information Collection and Use

We are very particular about safeguarding personal information and our privacy policy gives clarity about how we obtain this personal information and how we use it. When you log into our website and use it, we gain your consent to use this information. Based on this crucial data, we are able to review, develop and improve our services and develop new products, services and special offers for our valuable customers.

We collect information from you when you place an order or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number, or Passport Details. This information is used for the following functions:

To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company without your consent, other than for the express purpose of delivering the purchased product or service requested.

To send periodic emails

The email address you provide may be used to send information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Protection of Information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or share your personal information.

We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

When you use services provided on this Web Site you will be asked to provide certain information such as your name, contact details, and/or debit/credit card details. We will store this information and hold it on computers or otherwise.

Sharing of Information

We may share information about you with the following parties:

  • to our branches in the Pluto Group
  • to reliable third parties that we use for the provision of certain services, such as enabling our customers to book hotels, chauffeurs, hire cars, onward flights or other services quickly and easily
  • to third party organizations involved in credit card authorization
  • to customs and/or immigration departments or other regulatory authorities in your country of departure and/or destination in order to comply with the law in those countries
  • to our employees and agents to do any of the above on our behalf, now or in the future

If you choose not to provide certain personal information, you will still be able to visit our website but you may be unable to access certain options or services.

Scroll to Top